Question: what should i do if this charger does not work well with my device?
Answer: Kindly be noted the premise of wireless charging is that the device itself can accept wireless charging. Our wireless charger could work well with all Qi-Enabled devices, please first make sure if your device support wireless charging.
Another reason leading to failure of wireless charging may be the case on your device. The charging will fail if your device case is too thick, there is any metal object on your case or your case is made of metal material. Please take off your case and have a try once more.
If these two methods do not work, please try to restart your device.
Question: any warranty with this item?
Answer: Hi friend, our wireless charging pad goes with 3-year warranty and 1-year money back guarantee even if the amazon return window has been closed.If any problem on product, feel free to contact us at firstname.lastname@example.org, we are always here to help you.
Question: Does this come with the cable and plug in for the wall?
Answer: Cable yes plug in to the wall no
Question: Is this sleep friendly? i donot like bright light at night
Answer: It flashes the blue light a couple of times when you put the phone onto the charger then it stays dark.
Question: After a few moments the blue ring will start blinking. 2 different chargers. I have a different brand of charger that works. Anyone know why?
Answer: Hi, it means the charging efficiency is low, in most cases, it is caused by low voltage or current supplied by the ac adapter. We suggest change another AC adapter and try again.
Question: Can this item work with all the qi compitable devices?
Answer: Yes of course, this device could work well with all Qi-enabled devices.